GOLDCREST USSD PROMOTION 2026 – COMPETITION TERMS & CONDITIONS

1. This promotional competition (“Competition”) is run by GOLDCREST, a brand of MONTAGU FOODS, division of LIBSTAR OPERATIONS (PTY) LTD (Registration Number 2014/062496/07), of 12 Barlinka Avenue, Montagu, PO Box 209, Montagu 6720 (“the Promoter”).

2. This Competition commences on 15 September 2026 at 00:00:01 and ends at midnight (23:59:59) on 15 December 2026 (“Competition Period”).

3. This Competition is open to all citizens and legal residents of the Republic of South Africa of 18 (eighteen) years and older (“Participants”) who are in possession of a valid South African identity document, or a valid passport together with a valid permit entitling them to reside in the Republic, excluding the shareholders, directors, members, partners, employees, agents and consultants of the Promoter, any other person who directly or indirectly controls or is controlled by the Promoter, any supplier of goods or services in connection with this Competition and the directors, employees, agents and consultants of any such supplier, their advertising and promotional agencies, and their respective employees, life partners, business partners, spouses, parents, children, siblings and immediate families (“Disqualified Persons”).

4. By entering the Competition, all Participants agree to be bound by these Competition rules, terms and conditions (“T’s and C’s”). Furthermore, you verify that you are unaware of any reason legally prohibiting you from entering this Competition. Any entrant who contravenes these rules may be disqualified from the Competition. The rules can only be modified by the Promoter in a written revision published at the address referred to in clause 48.

5. To enter this Competition, Participants will need to follow the steps below:

a. Purchase 1x Goldcrest product from any participating retail outlet;

b. Dial the USSD code *120*1987# and follow the prompts to complete the entry;

c. Each entry via USSD costs the user 20c/20 seconds and an entry should be completed within 60 seconds.

d. Once an entry has been completed, Participants must end the USSD session by ending the call. A session that is left open may continue to be charged at the rate set out above;

e. Standard network charges apply, and the Participant is responsible for having sufficient airtime and network coverage to complete an entry;

f. A Participant may enter the Competition a maximum of 3 (three) times per week, provided that a separate qualifying purchase is made for each entry;

g. A Participant must enter using a mobile number registered in their own name and in their possession. The Promoter may require proof that the number used to enter is registered to the Participant before awarding a prize;

h. No computer-based or automated entries will be accepted. The Promoter may disqualify any entry which it reasonably believes to have been generated by automated means, submitted in bulk, or made fraudulently, and may forfeit any prize already allocated on that basis;

i. A participating product refers to any of the following:

PRODUCT DESCRIPTION SIZE BARCODE
GOLDCREST HONEY 225 g 6001365007035
GOLDCREST HONEY 375 g 6001365001958
GOLDCREST HONEY 375 g 6001365001958
GOLDCREST HONEY 500 g 6001365001965
GOLDCREST HONEY 500 g 6001365001965
GOLDCREST HONEY 1 kg 6001365001972
GOLDCREST INFUSED LEMON & GINGER HONEY 225 g 6001365000173
GOLDCREST INFUSED LAVENDER & CHAMOMILE HONEY 225 g 6001365000197
GOLDCREST BASIL PESTO 140 g 6001365006861
GOLDCREST SUNDRIED TOMATO PESTO 140 g 6001365006878
GOLDCREST GARLIC, TOMATO & CHILLI PESTO 140 g 6007483002501
GOLDCREST LEMON PESTO 140 g 6001365000760
GOLDCREST CHIMICHURRI 140 g 6001365000821
GOLDCREST MUSSELS SMOKED 85 g 6001365008131
GOLDCREST OYSTERS SMOKED 85 g 6001365003518

6. A Participant must retain the till slip for every entry as proof of purchase. A Participant drawn as a potential winner must produce valid till slips in accordance with clause 8 before any prize is awarded.

7. To be valid, a till slip must clearly show the participating product or products purchased, the name of the retailer, and a date and time falling within the Competition Period and prior to the Participant’s entry. A till slip may be used for one entry only.

8. A Participant must provide proof of purchase per entry to claim a prize. For example, if a Participant’s 5th entry is drawn as a potential winner, the Participant must provide five valid till slips which are all time/date stamped prior to their entries.

9. Once a Participant has completed a valid entry, Participants will stand a chance to win one of the following:

a. One of 12 x R5 000 (five thousand rand) YuppieChef Vouchers. The total prize pool is R60 000 (Sixty Thousand Rand).

10. Late and/or incomplete entries will not be accepted. Under no circumstances shall the Promoter, its associated companies (directors, officers and employees), affiliates and agents take responsibility for entries that are lost, delayed, incomplete, illegible or damaged in transmission, including but not limited to technical malfunction, system failure, network failure or any other error that may prevent an entry from being successfully submitted or processed. The entries reflected on the Promoter’s records will be treated as the only validation source and will be the only evidence of successful entries.

11. The Winners of the prizes will be selected by an algorithmic random draw on the following dates:

  • 02 October 2026 – 1 winner
  • 09 October 2026 – 1 winner
  • 16 October 2026 – 1 winner
  • 23 October 2026 – 1 winner
  • 30 October 2026 – 1 winner
  • 06 November 2026 – 1 winner
  • 13 November 2026 – 1 winner
  • 20 November 2026 – 1 winner
  • 27 November 2026 – 1 winner
  • 04 December 2026 – 1 winner
  • 11 December 2026 – 1 winner
  • 18 December 2026 – 1 winner

12. Prize Redemption Process:

13. The Promoter will try to contact the Winner for a successive period of up to 3 (three) working days following the draw, on the number used to enter this Competition. In the event the Winner cannot be contacted and/or does not respond to messages within the specified period and/or chooses to decline the prize, then the Winner will forfeit their winnings and a redraw will take place to find a new Winner.

14. A Participant cannot win more than 1 (one) prize in this Competition.

15. The Winners will be contacted by the Promoter telephonically or via WhatsApp and will be required to provide a certified copy of their Identity Document, or passport and permit, and may be requested to sign an acknowledgement of receipt of the prize bearing their full name and identity number together with a declaration that they are not a Disqualified Person. Winners may also be required to sign a waiver of liability and indemnity before claiming their prize.

16. A potential prize winner must provide the Promoter with valid till slips in accordance with clause 8, together with the documents referred to in clause 15, within 48 (forty-eight) hours of the Promoter first making successful contact with them. Failure to do so will result in the prize being forfeited and a redraw taking place.

17. The Promoter may, in its sole discretion, extend any period referred to in clauses 13 and 16 where a potential prize winner is prevented from complying by circumstances beyond their reasonable control.

18. The potential prize winners are not actual winners until their submission is validated and their documents are completed and submitted to the Promoter and validated and verified by the Promoter. If a potential prize winner does not meet the eligibility requirements or has not complied with these rules, the prize will be forfeited and a runner up finalist will be deemed the potential prize winner subject to these terms and conditions.

19. The prize is a YuppieChef Voucher and will be paid by one of the following methods, as determined by the Promoter in its sole discretion after consultation with the verified Winner:

a. A digital YuppieChef voucher code sent via email.

20. No prize will be paid into an account, or sent to a mobile number, held or registered in the name of any third party.

21. The Promoter will not be responsible for any other expenses whatsoever which the Winner may incur because of the prizes, whether foreseen or not.

22. Prizes are not transferable or exchangeable. The Promoter reserves the right to substitute any prize which has not yet been awarded with a prize of equal or greater commercial value at any time and for any reason in its sole discretion.

23. Any tax that may become payable in respect of a prize is the sole responsibility of the Winner.

24. By entering this Competition, Participants grant the Promoter express consent to publish their names and likeness on the Promoter’s relevant social media platforms such as, but not limited to, Facebook, Instagram, X (Twitter) and TikTok, if applicable.

25. The Promoter may make media announcements or publications of the Winner’s name or photographs of the Winners, if applicable. Winners may be invited to take part in publicity but will be afforded the opportunity to decline such invitation and to decline publication of their name and image, and declining will not affect their entitlement to the prize. The Winners will not be entitled to any payment or remuneration for any such publicity. All publicity materials shall remain the sole property of the Promoter.

26. The Promoter reserves the right to terminate, temporarily suspend or amend this Competition in the event of any unforeseen circumstances outside its reasonable control or other technical and/or other difficulties that might compromise its integrity.

27. Any Participant who transgresses any of these T’s and C’s or disparages the promotion or promotional brands in any way or who acts in any way contrary to the spirit of this Competition may be banned from entry into this, or into any other of the Promoter’s promotional competitions. The Promoter reserves the right (subject to applicable law) to disqualify or ban any individual who tampers with or attempts to subvert or interfere with the Competition, the entry process or the prize retrieval process.

28. Unlawful, fraudulent, or otherwise dishonest conduct or any conduct in breach of these rules by a Participant, determined in the Promoter’s sole discretion, may result in disqualification from the Competition and ineligibility to win any prize.

29. In the event of a dispute, the decision of the Promoter will be final and binding. In this regard and for further clarity, the Promoter shall be entitled to deal with such disputes (or any failure by Participants to follow the rules) in its sole discretion, including that the Promoter shall be entitled to immediately disqualify Participants from this Competition.

30. Except insofar as is provided for in the Consumer Protection Act (Act 68 of 2008), the decisions of the Promoter are final and may not be challenged. Nothing in these rules limits a Participant’s right to refer a complaint to the National Consumer Commission.

31. Nothing in these rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations created for either the Participant or the Promoter in terms of the Consumer Protection Act, 68 of 2008.

32. Under no circumstances shall the Promoter, its associated companies (directors, officers and employees), affiliates and agents be liable to anyone who enters this promotion for any direct, indirect or consequential loss howsoever arising which may be suffered as a result of the recklessness or negligence of the entrant, or where such loss is not due to the recklessness or negligence of the Promoter, or where such loss or harm could not reasonably have been foreseen.

33. All Participants participate entirely at their own risk. To the maximum extent permitted by law, each Participant and Winner indemnifies, releases and holds harmless the Promoter, its associated companies, affiliates and successors, and their respective directors, officers, employees, agents, consultants, contractors, suppliers and shareholders, from and against any and all claims, losses, damages (whether direct, indirect or consequential), proceedings, actions, demands, expenses, costs, and liability for harm, injury or death, of whatsoever nature and howsoever arising out of their participation in this Competition or their use of any prize, save where such claim, loss, damage, harm or injury is caused by the gross negligence or wilful misconduct of the Promoter.

34. The Promoter reserves the right to cancel, amend or alter the Competition and its rules or prizes (not already awarded, to any other substitute prize of comparable commercial value) at its own discretion at any time if deemed necessary in its opinion and/or if circumstances arise outside of its control, without prior notice, and no entrant shall have recourse for such cancellation or alteration. Any changes will be posted either within the competition information or in these terms and conditions and shall become effective immediately after being altered or on such date as may be determined by the Promoter.

35. The laws of South Africa govern these terms and conditions and Participants agree to be subject to the non-exclusive jurisdiction of the South African courts.

36. By entry into this Competition, Participants grant the Promoter express consent to process their personal information as required in respect of this Competition, including publishing their names on its relevant social media platforms, in accordance with the Protection of Personal Information Act 2013 (Act No 4 of 2013) (“POPIA”).

37. Personal information will be shared, on a need-to-know basis and only to the extent necessary to give effect to this Competition, with the Promoter’s employees, contractors and agents, its promotional agencies and, where required by law, with regulators and the Promoter’s professional advisers.

38. All entrants and Participants are advised that in compliance with the laws of the country, the Promoter is required to retain certain information of Participants, entrants and Winners for the period prescribed by applicable law following the end of the Competition Period (“Personal Information”). Such Personal Information includes but is not limited to the full names, identity numbers, addresses, contact details and Winner’s acknowledgement of prize receipts, together with these rules. Other entrant information will be destroyed once the purpose for which it was collected has been fulfilled. Should any entrant, Participant and/or Winner refuse or be unable to comply with this rule for any reason, such entrant, Participant and/or Winner will be deemed to have rejected the prize and it shall revert back to the Promoter.

39. In terms of the provisions of POPIA, any personal data relating to the Winner or any other Participants will be used solely in accordance with POPIA and for the envisaged purpose.

40. The Participants consent, by taking part in the Competition, to the Promoter using the personal information collected through the Competition to adjudicate the Competition and, where the Participant has opted in, for future marketing purposes. A Participant may decline marketing communications at the point of entry, or at any time thereafter by responding STOP to any communication from the Promoter, in which case the Participant’s details will be removed from the Promoter’s marketing database. This does not affect the records the Promoter is required to retain under clause 43.

41. This Competition is in no way sponsored, endorsed or administered by, or associated with, any mobile network operator, or with Facebook, Instagram, TikTok, X (Twitter) or any other social network.

42. A Participant may request access to, correction of, or deletion of their personal information by contacting the Promoter at goldcrest@consumercontactcentre.co.za.

43. A copy of these Competition rules may be viewed or downloaded at no cost on the Goldcrest social media pages:

44. In the case of queries regarding this Competition, Participants can contact the Promoter directly by emailing goldcrest@consumercontactcentre.co.za or calling 0800 515 516 (Toll-free Customer Care line).